Privacy & Payment Policy

1. About Master Event & Publicity

Master Event & Publicity is a full-service event management and publicity company specializing in planning, executing, and promoting impactful events. We serve as a strategic arm of Master IVT LLP, a powerhouse in tourism, mobility, construction, overseas education, and pharmaceuticals, drawing on 30+ years of expertise via Master Group Empire Private Limited.

By accessing or using Master Event & Publicity (https://masterevent.in), you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Name
• Email address
• Phone number
• Billing or payment-related details (processed via third-party providers)
• Account login details (if applicable)

2.2 Non-Personal Information

• Browser type and version
• Device information
• IP address
• Pages visited and time spent on the website
• Referring URLs

2.3 Event-Related Information

• Events viewed, registered for, or purchased
• Organizer details submitted by event creators
• Communication between users and event organizers (where applicable)

3. How We Use Your Information

We use collected information to:

• Provide and operate the Master Event & Publicity platform
• Process event registrations and ticket purchases
• Communicate important updates, confirmations, or service messages
• Improve website performance, features, and user experience
• Detect, prevent, and address technical or security issues
• Comply with legal and regulatory obligations

We do not sell or rent your personal data to third parties.

4. Cookies and Tracking Technologies

Master Event & Publicity may use cookies and similar technologies to:

• Maintain user sessions
• Understand website usage and traffic patterns
• Improve functionality and performance

You may choose to disable cookies in your browser settings, though some features may not function correctly.

5. Third-Party Services

We may rely on third-party services for:

• Payment processing
• Analytics and performance monitoring
• Email or notification delivery

These third parties have their own privacy policies, and we encourage you to review them. Master Event & Publicity is not responsible for the privacy practices of external services.

6. Data Security

We take reasonable technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal, accounting, or reporting requirements

When data is no longer required, we take steps to securely delete or anonymize it.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent where applicable

Requests can be made by contacting us using the details below.

Payment Policy

This Payment Policy explains how payments, refunds, and cancellations are handled on Master Event & Publicity.

9. Payment Processing

• All payments made on Master Event & Publicity are processed through secure third-party payment gateways.
• Master Event & Publicity does not store full card details or sensitive payment information on its servers.
• Prices, taxes, and fees (if any) are displayed at checkout before payment confirmation.

10. Ticket Purchases & Event Registrations

• Once a ticket or event registration is successfully completed, a confirmation email or message will be sent.
• Users are responsible for providing accurate contact and payment information.
• Tickets are generally valid only for the specific event, date, and time mentioned.

11. Refunds and Cancellations

• Refund eligibility depends on the event organizer’s refund policy.
• Some events may be non-refundable.
• If an event is canceled or rescheduled, refund or transfer options will be communicated by the organizer.
• Master Event & Publicity may deduct applicable payment gateway or processing fees where allowed by law.

12. Failed or Disputed Payments

• In case of payment failure, the transaction will not be completed, and no ticket will be issued.
• Chargebacks or disputes may result in temporary account suspension while the issue is reviewed.

13. Organizer Payments (If Applicable)

• Event organizers may receive payouts according to agreed settlement timelines.
• Master Event & Publicity may deduct platform fees, taxes, or gateway charges as applicable.

14. Policy Updates

This is a temporary policy and may be updated at any time. Changes will be effective immediately upon posting on the website. Continued use of Master Event & Publicity constitutes acceptance of the updated policy.

15. Contact Us

For questions about this Privacy Policy or Payment Policy, please contact: